Questions Before You Send the First Order?
The account is online, but the relationship is still a workroom relationship. Here are the practical questions designers and window treatment professionals are most likely to have before getting started.
Trade Accounts
Who can create a Workroom Center trade account?
Workroom Center is intended for interior designers, decorators, window treatment professionals and other qualified trade businesses that need custom fabrication for their projects.
Do I need to order every month?
No. The relationship is designed to work for both frequent and occasional users. Create an account and use the workroom when a project calls for fabrication.
Do you sell directly to my client?
Workroom Center is positioned as a trade fabrication resource. Your client relationship stays with you while we work behind the scenes on fabrication.
Is registration free?
Yes. There is no charge to create a Workroom Center trade account.
Pricing & Orders
Can I calculate pricing online?
Yes. Registered trade professionals can configure eligible treatments and calculate fabrication pricing through their account.
What if my treatment does not fit the standard configurator?
Send the specifications, drawing, photograph or project notes to the workroom for review. Custom work does not always fit a standard configuration.
Are online orders reviewed before fabrication?
Yes. Custom orders are reviewed before production so inconsistent or unclear specifications can be addressed before material reaches the cutting table.
Can I order only one treatment?
Yes. Workroom Center is designed for individual treatments as well as larger multi-room projects. If a product-specific minimum applies, it will be shown before the order is submitted.
Fabric & Materials
Can I send my own fabric?
Yes. COM fabric can be shipped from your studio or directly from your supplier and matched to the corresponding project or order.
Can I choose fabric through Workroom Center?
Yes. You can use COM fabric or select from available Workroom Center fabric collections.
What information should accompany COM fabric?
Include the project or order reference, fabric identification, known width and repeat information, and any special placement or direction instructions.
What happens if there is a problem with the fabric?
If a visible issue, shortage or specification conflict needs a decision, the workroom will contact you before production proceeds.
Fabrication, Shipping & Support
Do you ship nationwide?
Yes. Nationwide fabrication and shipping are central to the Workroom Center model.
Can finished goods ship directly to an installer or project location?
Yes. Finished goods can ship to your studio, installer or designated project location, subject to the shipping requirements for the order.
Can you handle larger projects?
Yes. The workroom has more than 20 years of experience and thousands of completed projects. Larger-project capability is part of the experience behind the service even though the brand remains approachable to smaller studios and occasional users.
Can I ask for help before ordering?
Yes. Yes. The online platform simplifies routine work without eliminating communication with experienced workroom staff.
Ask the workroom before you guess.
Unusual windows, valuable fabrics and nonstandard treatments are exactly where experienced review becomes useful.
Contact Workroom Center